Heather Brunner On The Importance Of Open-Book Management

To help maintain our unique culture, one thing WP Engine does is practice open-book management. This includes fostering a “no-surprise environment” in which every employee knows how the company is fairing.

“We want our employees to stay focused in knowing how their role makes a big impact on the business,” said Heather Brunner in a recent interview with the Austin Business Journal. Watch Heather discuss the importance of open-book management below:

“We teach all of our employees how to read the key KPIs (key performance indicators) of our business,” Brunner said in the interview.