Learn how to find and update your account information and billing details using the My account page in your WP…
Support
Resources
Verifying Your User Portal Account When Contacting Support…
Learn how to verify your WP Engine account ownership using your Support PIN, found in your User Portal. Learn where…
Recovering Access to your User Portal Account
We explain the steps to recovering access to your User Portal account by resetting your password, and when you…
Account Ownership and Administration
We explain the responsibilities that come with Account Ownership at WP Engine, and the ability to add other Owners…
User Portal Authentication and Password Resets
We explain User Portal authentication, how to reset your password, and account security best practices for User…