What is a CSR?
CSR stands for Certificate Signage Request, and is needed if you wish to import an SSL that was purchased from a provider other than WP Engine. The CSR, which you can generate in your WP Engine User Portal, can be taken to your SSL provider to request a copy of the matching SSL certificate. Below you will learn how to create a CSR through the User Portal.
How to create a CSR
To create a CSR, visit your User Portal and click the “SSL” link from the left-hand navigation for the environment in question.
From there, click Add Certificates.
On the next page, choose the option to Start the process under the Import a new certificate section
Then you will select the type of certificate you will be installing on your WordPress site: Standard (1 domain), Wildcard (1 domain, infinite subdomains), or Multi-domain (up to 99 domains).
You will then be presented with the CSR that you can provide to your certificate issuer, to generate an SSL certificate.
Once you have received the files from your certificate issuer, you will then Upload the Third-Party Certificates.
If you run into any roadblocks, questions, or issues in this process, open a live chat from your User Portal (available 24/7) and our Support team is glad to assist.