How you can troubleshoot your site using the WP Engine Error Log. We'll walk you through what each warning and…
Support
Resources
WP Engine WordPress Update Process
How WP Engine keeps your WordPress site automatically updated. Also discusses the different types of WordPress…
Malware Scans and Cleaning
In this article you'll learn what WP Engine recommends to help keep your site secure, and what steps you should…
How to get the help you need from our Support Team
Learn how to get the help you need to answer questions or troubleshoot issues, and if needed, steps to contact…
Disallowed Plugins
This article lists plugins not allowed in our environment and why they cannot coexist with our setup.…
Exporting Your Database from Your Previous Host
Follow this easy how-to guide in order to export & download your WordPress database from your current hosting provider,…
How To Reset File Permissions in WordPress
Learn how to reset file permissions on your website using the WP Engine User Portal and your WordPress Admin Dashboard.…
Troubleshooting a 502 Bad Gateway Error
We break down just what a 502 Bad Gateway error is, what causes them, and what you can do to help resolve and prevent…
Verifying Your User Portal Account When Contacting Support…
Learn how to verify your WP Engine account ownership using your Support PIN, found in your User Portal. Learn where…
Migration Made Easy: Migration Checklist
Migrating from another host to WP Engine? This article explains how to manually migrate your site with ease using…
How to cancel if WP Engine is not a good fit for my needs…
This article will walk you though the cancellation process and what you will need to do to backup and download…
Manual Migration Process
An indepth look into the migration process to our platform and links to related articles.…