We answer common questions surrounding WP-CLI in the "Advanced" tab of the User Portal, important syntax information,…
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Startup, Growth, and Scale Plans FAQ
WP Engine launched new Startup, Growth, and Scale plans on March 1, 2018. On this page you will find the answers…
How to Add and Delete Sites and Environments
Learn quick steps to manage your sites, and add and delete sites and environments on your WP Engine account in…
How to Transfer a WP Engine Environment
Learn how to use a transferable environment to transfer a website you have developed to your client's account within…
How to Move Your Domain to a New Environment
Learn how to move your domain from your current production environment to a new environment. While most times this…
User Portal Activity Logging
Learn how to access the Activity Log in your WP Engine User Portal to see the activity, actions, and changes for…
Modified WordPress Core Files
Learn what WordPress core files are, and why they should never be modified. If our system detects modified WordPress…
Bandwidth Cause and Effects
We will discuss what bandwidth is, how you can view and manage your own bandwidth usage, and how you can optimize…
Technical Contacts
Learn how and why you should designate a Technical Contact for the environments on your account in your WP Engine…
Two-Factor Authentication
Learn how to enable Two-Factor Authentication for your WP Engine User Portal account for additional security. Two-Factor…
How do I change my SFTP password?
Follow simple instructions on this page to reset your SFTP password via the WP Engine User Portal, in order to…
Uploading Third-Party Certificates
Learn how to transfer a third-party SSL certificate from your SSL provider or previous host to WP Engine by using…