A complete feature list of the WP Engine User Portal. Here you will find a brief explanation of every feature and…
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Managing Users in the User Portal
This tutorial will show you how to add, edit, and remove Users from within the User Portal. The article also covers…
Best Practices for using WP Engine Page Performance
This article details our Page Performance tool inside your WP Engine User Portal, which can help you to discover…
Content Not Updating? Try Purging Site Cache
If you are not seeing changes you made on your website, you may need to purge cache. This article explains what…
User Portal User Role Differences
Learn what capabilities each user role has in your WP Engine User Portal, and how each role differs from the others…
How do I add new SFTP accounts?
Learn how to create an SFTP user in the WP Engine User Portal, in order to connect to your WordPress website's…
WP Engine – Scope of Support
To ensure you get the most out of your WP Engine Support experience, this article will help you understand the…
DEFINING YOUR PRIMARY DOMAIN IN THE USER PORTAL
This tutorial will show you how to define your WordPress site’s primary domain in WP Engine’s user portal.…
Site Backups – How to Make, Restore, and Download…
An in-depth look at how WP Engine performs daily backups and how you can use them, how to create new ones, and…
How do I access the PHP/Apache error log for my account?…
Learn how to access error logs for your WP Engine environments in two ways: Using the WP Engine User Portal, or…
Exporting Your Database from Your Previous Host
Follow this easy how-to guide in order to export & download your WordPress database from your current hosting provider,…
Configure Your Domain in the User Portal and Preview Your…
This page provides instructions for how to add your domain to the User Portal and preview what your site will look…